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var(--line);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#ffffffd6;padding:24px 17px 14px}.queue-title-row{justify-content:space-between;align-items:flex-start;display:flex}.queue-title-row h2{letter-spacing:-.03em;margin:0;font-size:20px}.count-badge{min-width:28px;height:28px;color:var(--purple);background:var(--purple-soft);border-radius:999px;place-items:center;font-size:14px;font-weight:700;display:grid}.queue-tabs{scrollbar-width:none;gap:12px;margin-top:15px;display:flex;overflow-x:auto}.queue-tabs button{color:#898392;white-space:nowrap;background:0 0;border:0;border-bottom:2px solid #0000;padding:0 0 6px;font-size:13px;font-weight:700}.queue-tabs button.active{color:var(--purple);border-bottom-color:var(--purple)}.queue-lifecycle{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;margin:12px -2px 0;padding:2px 2px 4px;display:grid}.queue-lifecycle::-webkit-scrollbar{display:none}.queue-tabs::-webkit-scrollbar{display:none}.queue-lifecycle 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#e1dde8;border-radius:8px;align-items:center;gap:8px;min-height:38px;margin-top:13px;padding:0 10px;display:flex}.search-box input{min-height:35px;box-shadow:none;background:0 0;border:0;padding:0;font-size:14px}.queue-filter-toggle{color:#5e5668;width:100%;min-height:38px;font:inherit;cursor:pointer;background:#fff;border:1px solid #e1dde8;border-radius:9px;justify-content:space-between;align-items:center;gap:10px;margin-top:10px;padding:0 11px;font-size:12px;font-weight:700;transition:border-color .16s,background-color .16s;display:flex}.queue-filter-toggle:hover{background:#fcfaff;border-color:#bda4e7}.queue-filter-toggle:focus-visible{outline-offset:2px;outline:3px solid #7d36e833}.queue-filter-toggle>span{align-items:center;gap:7px;min-width:0;display:inline-flex}.queue-filter-toggle small{color:#671ac0;background:#eee2ff;border-radius:999px;padding:3px 6px;font-size:10px;line-height:1}.queue-filter-toggle>svg{flex:none;transition:transform 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#d9cbf8;border-radius:9px;align-items:center;gap:8px;margin-top:11px;padding:9px 10px;display:flex}.queue-company-scope>span:nth-child(2){flex:1;gap:1px;min-width:0;display:grid}.queue-company-scope strong,.queue-company-scope small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.queue-company-scope strong{color:#3f2b61;font-size:12px}.queue-company-scope small{color:#7c6c94;font-size:11px;font-weight:600}.queue-company-scope button{color:var(--purple);white-space:nowrap;background:0 0;border:0;padding:0;font-size:11px;font-weight:700}.queue-company-scope-actions{flex:none;align-items:center;gap:7px;display:flex}.queue-company-scope-actions button:first-child{color:#fff;background:var(--purple);border-radius:6px;padding:4px 6px}.queue-list{flex:1;overflow-y:auto}.queue-ticket{width:100%;color:var(--ink);border:0;border-bottom:1px solid var(--line);text-align:left;background:0 0;padding:15px 17px;display:block;position:relative}.queue-ticket:before{content:"";background:0 0;width:3px;position:absolute;top:0;bottom:0;left:0}.queue-ticket:hover{background:#f7f4fe}.queue-ticket.selected{background:#f2edff}.queue-ticket.selected:before{background:var(--purple)}.queue-ticket-top{color:#8b8495;align-items:center;gap:6px;font-size:12px;display:flex}.priority-high,.priority-urgent{background:var(--red)}.priority-low{background:#5190d8}.ticket-number{color:#665f70;font-weight:700}.queue-ticket time{margin-left:auto}.live-mini{color:var(--green);letter-spacing:.04em;align-items:center;gap:3px;font-size:11px;font-weight:750;display:inline-flex}.live-mini>span{background:var(--green);border-radius:50%;width:5px;height:5px}.queue-ticket>strong{-webkit-line-clamp:2;-webkit-box-orient:vertical;margin:7px 0 5px;font-size:15px;line-height:1.4;display:-webkit-box;overflow:hidden}.queue-ticket>p{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;align-items:center;gap:5px;margin:0 0 9px;font-size:13px;display:flex;overflow:hidden}.queue-ticket-bottom{color:#8a8491;justify-content:space-between;align-items:center;gap:8px;font-size:12px;display:flex}.queue-empty{color:#9b94a5;text-align:center;align-content:center;place-items:center;gap:8px;min-height:220px;padding:25px;font-size:14px;display:grid}.queue-empty strong{color:#4a4552;font-size:15px}.queue-empty svg{color:#bbaae3}.company-queue-card{width:100%;color:var(--ink);border:0;border-bottom:1px solid var(--line);text-align:left;background:#fff;gap:12px;padding:16px 17px;transition:background .16s,box-shadow .16s;display:grid}.company-queue-card:hover{z-index:1;box-shadow:inset 3px 0 0 var(--purple);background:#f8f5ff;position:relative}.company-queue-card-top{grid-template-columns:34px minmax(0,1fr) auto;align-items:center;gap:9px;display:grid}.company-queue-icon{width:34px;height:34px;color:var(--purple);background:var(--purple-soft);border-radius:10px;place-items:center;display:grid}.company-queue-card-top>span:nth-child(2){gap:3px;min-width:0;display:grid}.company-queue-card-top strong{text-overflow:ellipsis;white-space:nowrap;font-size:15px;overflow:hidden}.company-queue-card-top small{color:var(--muted);font-size:11px;line-height:1.35}.company-queue-card-top>svg{color:#a49cab}.company-queue-stats{grid-template-columns:repeat(4,minmax(0,1fr));gap:5px;display:grid}.company-queue-stats span{color:#898290;text-align:center;background:#f7f6fa;border-radius:7px;gap:1px;min-width:0;padding:7px 5px;font-size:11px;display:grid}.company-queue-stats strong{color:#443d4b;font-size:14px}.company-queue-card>footer{color:#918a99;justify-content:space-between;align-items:center;gap:8px;font-size:11px;display:flex}.company-queue-card>footer strong{color:#5d5665;font-size:11px}.ticket-workspace{min-width:0;height:calc(100dvh - 64px);min-height:0}.ticket-panel{background:#fff;grid-template-columns:minmax(540px,1fr) 370px;height:100%;min-height:0;display:grid}.ticket-main{flex-direction:column;min-width:0;padding:23px 27px 0;display:flex;overflow:hidden}.ticket-header{align-items:flex-start;gap:14px;padding-bottom:13px;display:grid}.ticket-header-copy{min-width:0}.ticket-header-actions{flex-wrap:wrap;justify-content:flex-start;align-items:center;gap:8px;display:flex}.ticket-header-with-timer{grid-template-columns:minmax(320px,1fr) auto;column-gap:20px}.ticket-header-with-timer .ticket-header-actions{grid-column:1}.ticket-more-actions{flex:none;position:relative}.ticket-more-actions summary{color:#51475c;border-radius:var(--action-radius);cursor:pointer;background:#fff;border:1px solid #b792ff;align-items:center;gap:7px;min-height:40px;padding:8px 12px;font-size:13px;font-weight:700;list-style:none;display:inline-flex}.ticket-more-actions summary::-webkit-details-marker{display:none}.ticket-more-actions summary:hover,.ticket-more-actions summary:focus-visible,.ticket-more-actions[open] summary{color:var(--purple);border-color:var(--purple);background:#faf7ff;outline:0}.ticket-more-actions>div{z-index:30;background:#fff;border:1px solid #ddd6e4;border-radius:12px;gap:4px;width:min(310px,100vw - 38px);padding:7px;display:grid;position:absolute;top:calc(100% + 7px);left:0;box-shadow:0 16px 38px #2c1b3929}.ticket-more-actions button{color:#4f4658;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:8px;align-items:center;gap:10px;width:100%;min-height:52px;padding:9px 10px;display:flex}.ticket-more-actions button:hover,.ticket-more-actions button:focus-visible{color:var(--purple);background:#f8f4fc;outline:0}.ticket-more-actions button:disabled{cursor:not-allowed;opacity:.55}.ticket-more-actions button>span{gap:2px;min-width:0;display:grid}.ticket-more-actions button strong{font-size:12px}.ticket-more-actions button small{color:#887e91;font-size:10px;font-weight:500;line-height:1.35}.ticket-more-actions button.danger{color:#9c3540}.ticket-more-actions .ticket-context-toggle{display:none}.ticket-delete-dialog{padding:18px}.ticket-delete-summary{flex-wrap:wrap;gap:7px;display:flex}.ticket-delete-summary span{color:#765d61;background:#fff8f9;border:1px solid #f0d9dc;border-radius:8px;padding:7px 9px;font-size:12px}.ticket-delete-note{color:#77707e;margin:0;font-size:13px;line-height:1.55}.ticket-delete-dialog>footer{justify-content:flex-end;gap:9px;display:flex}.ticket-pills{align-items:center;gap:6px;margin-bottom:8px;display:flex}.status-chip,.priority-chip,.category-chip,.connection-chip,.coverage-chip,.approved-chip,.pending-chip,.role-chip,.private-admin-badge{white-space:nowrap;border-radius:999px;align-items:center;gap:4px;padding:4px 7px;font-size:11px;font-weight:700;display:inline-flex}.status-received,.status-waiting_drappier{color:#315fc7;background:var(--blue-soft)}.status-working{color:#754600;background:var(--amber-soft)}.status-waiting_client{color:var(--purple);background:var(--purple-soft)}.status-remote_scheduled{color:#17614a;background:var(--green-soft)}.status-resolved,.status-closed{color:#2a7351;background:var(--green-soft)}.priority-chip{background:#f2f0f4}.priority-text-high,.priority-text-urgent{color:var(--red);background:var(--red-soft)}.category-chip{color:#655e6e;background:#f3f1f5}.ticket-header h1{letter-spacing:-.035em;max-width:760px;margin:0 0 5px;font-size:clamp(21px,2vw,28px);line-height:1.15}.ticket-header p{color:#827b8d;margin:0;font-size:13px}.mobile-back{display:none}.timer-dock,.client-live-banner{background:linear-gradient(90deg,#f2edffeb,#faf8ffeb);border:1px solid #dacbfa;border-radius:11px;align-items:center;gap:15px;margin:4px 0 14px;padding:13px 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small{color:#766e82;font-size:12px}.pulse-dot,.timer-idle-dot{background:var(--green);border-radius:50%;flex:none;width:9px;height:9px;box-shadow:0 0 0 5px #20b26b1a}.pulse-dot{animation:1.8s ease-out infinite pulse}@keyframes pulse{50%{box-shadow:0 0 0 8px #20b26b05}}.timer-idle-dot{background:#afa9b8;box-shadow:0 0 0 5px #8c859614}.timer-readout{justify-items:end;display:grid}.timer-value{color:var(--purple-950);letter-spacing:.03em;font-size:clamp(22px,2.2vw,31px);font-weight:750;line-height:1}.timer-value-compact{font-size:22px}.timer-readout small,.client-live-banner>div:last-child small{color:#8c8398;letter-spacing:.08em;margin-top:4px;font-size:11px;font-weight:700}.timer-buttons{flex-wrap:wrap;justify-content:flex-end;gap:6px;display:flex}.timer-buttons button{color:#423b4c;border-radius:var(--action-radius);background:#fff;border:1px solid #d5cfe0;align-items:center;gap:6px;min-height:34px;padding:7px 10px;font-size:12px;font-weight:700;display:inline-flex}.manual-time-duration{color:#5e437c;border-radius:var(--action-radius);background:#faf7ff;border:1px solid #dfd2f6;align-items:center;gap:10px;padding:11px 13px;display:flex}.manual-time-duration>span{gap:1px;display:grid}.manual-time-duration small{color:#83778f;letter-spacing:.05em;text-transform:uppercase;font-size:10px;font-weight:700}.manual-time-duration strong{color:#33263f;font-size:14px}.client-live-banner{grid-template-columns:minmax(0,1fr) auto}.client-live-banner>div:first-child{align-items:center;gap:11px;display:flex}.client-live-banner>div:first-child>span:last-child{color:#766e82;font-size:12px;line-height:1.45;display:grid}.client-live-banner strong{color:var(--ink);font-size:14px}.client-live-banner>div:last-child{justify-items:end;display:grid}.client-time-summary{color:#766e82;border:1px solid var(--line);background:#fbfaff;border-radius:10px;align-items:center;gap:11px;margin:4px 0 14px;padding:12px 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time{color:#938c9b;text-transform:capitalize;margin-left:auto;font-size:11px}.staff-label{color:var(--purple);font-size:11px;font-weight:650}.private-label{color:#605769;background:#e5e1e8;border-radius:999px;align-items:center;gap:3px;padding:3px 5px;font-size:11px;font-weight:700;display:inline-flex}.message-content p{color:#3c3743;white-space:pre-wrap;margin:0;font-size:14px;line-height:1.65}.attachments{gap:6px;margin-top:9px;display:grid}.attachment-card{background:#fff;border:1px solid #d9cef0;border-radius:9px;align-items:center;gap:8px;width:min(330px,100%);min-width:0;display:flex;overflow:hidden}.attachment-card-image{display:block}.attachment-thumbnail{cursor:zoom-in;background:#eeeaf5;border:0;border-radius:0;width:100%;padding:0;display:block;overflow:hidden}.attachment-thumbnail>img{object-fit:contain;background:#eeeaf5;width:100%;max-height:220px;display:block}.attachment-file-icon{width:42px;min-height:54px;color:var(--purple);background:#f3ecff;flex:none;place-items:center;display:grid}.attachment-card-body{flex:1;gap:2px;min-width:0;padding:7px 8px 7px 0;display:grid}.attachment-card-image .attachment-card-body{padding:8px 9px}.attachment-card-body>strong{color:#3d3548;text-overflow:ellipsis;white-space:nowrap;font-size:12px;overflow:hidden}.attachment-card-body>small{color:#8c8495;text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.attachment-sensitivity{border-radius:999px;align-items:center;gap:.25rem;width:fit-content;margin-top:.25rem;padding:.2rem .45rem;font-size:.68rem;font-weight:700;display:inline-flex}.attachment-sensitivity-confidential{background:var(--purple-soft);color:var(--purple-800)}.attachment-sensitivity-restricted{background:var(--red-soft);color:#9f2633}.attachment-actions{flex-wrap:wrap;gap:5px;margin-top:4px;display:flex}.attachment-actions button,.attachment-actions a{color:var(--purple-950);background:#faf8ff;border:1px solid #ddd1f1;border-radius:6px;align-items:center;gap:4px;padding:4px 6px;font-size:11px;font-weight:650;text-decoration:none;display:inline-flex}.attachment-actions button{cursor:pointer}.attachment-preview-dialog{gap:12px;padding:16px;display:grid}.attachment-preview-meta{color:var(--muted);justify-content:space-between;align-items:center;gap:12px;font-size:13px;display:flex}.attachment-preview-meta .button{flex:none;text-decoration:none}.attachment-preview-stage{border:1px solid var(--line);background-color:#faf9fb;background-image:linear-gradient(45deg,#f4f2f6 25%,#0000 25%),linear-gradient(-45deg,#f4f2f6 25%,#0000 25%),linear-gradient(45deg,#0000 75%,#f4f2f6 75%),linear-gradient(-45deg,#0000 75%,#f4f2f6 75%),none;background-position:0 0,0 8px,8px -8px,-8px 0;background-repeat:repeat,repeat,repeat,repeat,repeat;background-size:16px 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10px}.mobile-header-actions{gap:4px}.mobile-header-actions .portal-icon-button,.mobile-header-actions .company-avatar{width:32px;height:32px}.mobile-new-ticket{min-width:34px;width:34px!important;height:34px!important}.ticket-header-actions{justify-content:flex-start;width:100%}.ticket-header-actions .button{min-height:38px}.ticket-header-actions>.button{flex:auto;justify-content:center}.ticket-more-actions,.ticket-more-actions summary{width:100%}.ticket-more-actions summary{justify-content:center}.ticket-more-actions>div{width:100%;box-shadow:none;margin-top:7px;position:static}}@media (width<=1080px){.call-row{grid-template-columns:40px minmax(130px,1fr) minmax(95px,.6fr) minmax(150px,1fr)}.call-review{grid-column:2/-1;justify-content:flex-start}}@media (width<=760px){.call-toolbar{flex-direction:column;align-items:stretch}.call-view-tabs{overflow-x:auto}.call-view-tabs button{flex:none}.call-toolbar>label{width:100%}.call-row{grid-template-columns:38px minmax(0,1fr) 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solid var(--incident-action-border);border-radius:var(--action-radius);min-height:38px;color:var(--incident-ink);cursor:pointer;white-space:nowrap;background:#fff;justify-content:center;align-items:center;gap:5px;padding:8px 12px;font-size:12px;font-weight:650;line-height:1;text-decoration:none;transition:border-color .18s,background-color .18s,box-shadow .18s;display:inline-flex;box-shadow:0 2px 8px #251b340e}.dashboard-incident-action:hover{border-color:var(--incident-action-hover-border);background:var(--incident-action-hover);box-shadow:0 4px 12px #251b3417}.dashboard-incident-action:focus-visible{outline-offset:2px;outline:3px solid #7a37ee3d}.company-dashboard-metrics{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:16px;display:grid}.company-dashboard-metrics>article,.company-dashboard-metrics>button{min-width:0;color:var(--ink);text-align:left;background:#fff;border:1px solid #dfd9e7;border-radius:16px;grid-template-rows:auto auto 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minmax(300px,.75fr);gap:16px;margin-bottom:16px;display:grid}.dashboard-sla-card,.dashboard-response-card,.dashboard-list-card{background:#fff;border:1px solid #ddd6e6;border-radius:18px;min-width:0;box-shadow:0 10px 30px #1d132c0b}.dashboard-sla-card{color:#fff;background:#1d1d29;border-color:#2f2950;padding:17px 18px}.dashboard-sla-card>header{align-items:center;gap:12px;display:flex}.dashboard-sla-card>header>span{color:#ad83ff;background:#2d2840;border-radius:11px;place-items:center;width:38px;height:38px;display:grid}.dashboard-sla-card h2,.dashboard-sla-card small{margin:0}.dashboard-sla-card h2{font-size:18px;font-weight:600}.dashboard-sla-card header small{color:#bdb7ca}.dashboard-sla-card header button{color:#fff;border:1px solid var(--lilac);border-radius:var(--action-radius);background:var(--action-primary);min-height:40px;box-shadow:var(--action-primary-shadow);font:inherit;cursor:pointer;align-items:center;gap:7px;margin-left:auto;padding:9px 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strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:550;overflow:hidden}.dashboard-sla-card .sla-usage-details{border-top:0;gap:8px;margin-top:9px;padding-top:0}.dashboard-sla-card .sla-usage-details>details>summary{min-height:40px;padding:8px 10px}.standard-dashboard-plan{background:#25232f;border:1px solid #3f384c;border-radius:13px;margin-top:22px;padding:16px}.standard-dashboard-plan strong{font-size:18px}.standard-dashboard-plan p{color:#c3bdcc;margin:5px 0 0;line-height:1.5}.dashboard-response-card{grid-template-columns:112px minmax(0,1fr);align-items:center;gap:15px 18px;padding:22px;display:grid;overflow:hidden;container:dashboard-response/inline-size}.dashboard-response-card>header{grid-column:1/-1;justify-content:space-between;align-items:flex-start;gap:12px;min-width:0;display:flex}.dashboard-response-card>header>div{min-width:0}.dashboard-response-card>header>svg{flex:none}.dashboard-response-card h2{overflow-wrap:anywhere;margin:3px 0 0;font-size:20px;font-weight:600}.dashboard-response-card small{color:var(--muted)}.response-ring{--response-progress:0%;background:conic-gradient(#7d32e8 var(--response-progress),#ede8f2 0);border-radius:50%;place-items:center;width:112px;height:112px;display:grid}.response-ring:before{content:"";background:#fff;border-radius:50%;grid-area:1/1;width:84px;height:84px}.response-ring span{z-index:1;text-align:center;flex-direction:column;grid-area:1/1;justify-content:center;align-items:center;gap:5px;max-width:74px;line-height:1;display:flex}.response-ring strong{font-size:25px;font-weight:650;line-height:1;display:block}.response-ring span small{letter-spacing:.01em;font-size:11px;line-height:1.15;display:block}.dashboard-response-card dl{gap:9px;margin:0;display:grid}.dashboard-response-card dl div{border-bottom:1px solid #eeeaf1;justify-content:space-between;gap:16px;padding-bottom:7px;display:flex}.dashboard-response-card dt{color:var(--muted);font-size:11px}.dashboard-response-card dd{margin:0;font-weight:600}@container dashboard-response (width<=360px){.dashboard-response-card>.response-ring{grid-column:1/-1;justify-self:center}.dashboard-response-card>dl{grid-column:1/-1;width:100%}}.company-dashboard-work-grid{grid-template-columns:minmax(0,1.55fr) minmax(340px,.75fr);gap:16px;margin-bottom:16px;display:grid}.dashboard-list-card{overflow:hidden}.dashboard-list-card>header{border-bottom:1px solid #ece7f0;justify-content:space-between;align-items:center;gap:15px;padding:18px 20px;display:flex}.dashboard-list-card h2,.dashboard-list-card p{margin:0}.dashboard-list-card h2{font-size:18px;font-weight:600}.dashboard-list-card header p{color:var(--muted);margin-top:3px;font-size:13px}.dashboard-list-card header>span{color:#6c27d8;background:#f0e7ff;border-radius:999px;place-items:center;min-width:28px;height:28px;font-size:12px;font-weight:700;display:grid}.dashboard-ticket-columns{grid-template-columns:repeat(3,minmax(0,1fr));display:grid}.dashboard-ticket-columns>section{border-right:1px solid #eeeaf2;min-width:0;padding:16px}.dashboard-ticket-columns>section:last-child{border-right:0}.dashboard-ticket-columns h3{color:#5c5365;text-transform:uppercase;letter-spacing:.05em;justify-content:space-between;align-items:center;margin:0 0 10px;font-size:13px;font-weight:600;display:flex}.dashboard-ticket-columns h3 span{background:#f1eef4;border-radius:999px;place-items:center;min-width:22px;height:22px;font-size:11px;display:grid}.company-dashboard-ticket{width:100%;min-width:0;color:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-bottom:1px solid #f0edf3;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:8px;padding:11px 0;display:grid}.company-dashboard-ticket:hover strong{color:#6b23da}.company-dashboard-ticket>span:nth-child(2){gap:2px;min-width:0;display:grid}.company-dashboard-ticket strong,.company-dashboard-ticket small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.company-dashboard-ticket strong{font-size:13px;font-weight:580}.company-dashboard-ticket small{color:var(--muted);font-size:11px}.company-dashboard-ticket .status-chip{max-width:90px;font-size:10px}.priority-dot{background:#9e96a5;border-radius:50%;width:7px;height:7px}.priority-dot.priority-urgent{background:#db3434}.priority-dot.priority-high{background:#ed8b27}.priority-dot.priority-normal{background:#7d32e8}.priority-dot.priority-low{background:#4e9ac8}.dashboard-empty-row{color:#98909f;margin:0;padding:20px 4px;font-size:13px}.dashboard-empty-state{color:#7b7184;text-align:center;place-items:center;gap:4px;padding:34px 20px;display:grid}.dashboard-empty-state svg{color:#7d32e8;margin-bottom:3px}.dashboard-empty-state strong{color:var(--ink);font-weight:600}.dashboard-empty-state span{font-size:12px}.dashboard-approval-row{border-bottom:1px solid #eeeaf1;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:11px;padding:14px 16px;display:grid}.dashboard-approval-row>div{gap:3px;min-width:0;display:grid}.dashboard-approval-row strong{font-size:13px;font-weight:600}.dashboard-approval-row small{color:var(--muted);font-size:11px}.dashboard-approval-row>button,.approval-actions button{border-radius:var(--action-radius);cursor:pointer;background:#fff;border:1px solid #dcd4e4;min-height:34px;padding:7px 10px}.approval-actions{gap:6px;display:flex}.approval-actions .button-primary{color:#fff;border-color:var(--action-primary-border);background:var(--action-primary)}.company-dashboard-lower-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;display:grid}.dashboard-session-row{width:100%;color:inherit;text-align:left;cursor:pointer;background:#fff;border:0;border-bottom:1px solid #eeeaf1;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:10px;padding:14px 16px;display:grid}.session-type{color:#7527e3;background:#f0e6ff;border-radius:10px;place-items:center;width:36px;height:36px;display:grid}.dashboard-session-row>span:nth-child(2),.dashboard-session-row>span:nth-child(3){gap:2px;display:grid}.dashboard-session-row strong{font-size:12px;font-weight:600}.dashboard-session-row small{color:var(--muted);font-size:10px}.dashboard-session-row em{color:#985c00;text-transform:capitalize;background:#fff0d2;border-radius:999px;padding:4px 7px;font-size:10px;font-style:normal}.dashboard-session-row em.consent-approved{color:#20764c;background:#e2f8ed}.dashboard-incident-row{border-bottom:1px solid #eeeaf1;grid-template-columns:4px minmax(0,1fr) auto;gap:12px;padding:14px 16px;display:grid}.dashboard-incident-row>span{background:#e3a125;border-radius:999px}.dashboard-incident-row.incident-major>span{background:#e77228}.dashboard-incident-row.incident-critical>span{background:#d63a3a}.dashboard-incident-row>div{gap:3px;display:grid}.dashboard-incident-row small{color:#776d80;text-transform:uppercase;font-size:10px}.dashboard-incident-row strong{font-size:13px;font-weight:600}.dashboard-incident-row p{color:#665e6e;margin:0;font-size:12px;line-height:1.45}.dashboard-incident-row time{color:#928a98;font-size:10px}.dashboard-activity-card>button{width:100%;color:inherit;text-align:left;background:#fff;border:0;border-bottom:1px solid #eeeaf1;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:10px;padding:13px 16px;display:grid}.dashboard-activity-card>button:not(:disabled){cursor:pointer}.dashboard-activity-card>button:not(:disabled):hover{background:#fbf9ff}.dashboard-activity-card>button span{gap:2px;min-width:0;display:grid}.dashboard-activity-card strong,.dashboard-activity-card small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.dashboard-activity-card strong{font-size:12px;font-weight:600}.dashboard-activity-card small,.dashboard-activity-card time{color:var(--muted);font-size:10px}.activity-kind{border:2px solid #7c2ce5;border-radius:50%;width:9px;height:9px}.activity-message{border-color:#29a875}.activity-incident{border-color:#e18a25}.dashboard-freshness{color:#928a98;text-align:right;padding:18px 0 4px;font-size:11px}.remote-schedule-field{color:#6d6475;gap:6px;margin-bottom:10px;font-size:12px;display:grid}.remote-schedule-field small{color:#938a9a;font-weight:400;line-height:1.4}.ticket-remote-history>div{border-bottom:1px solid #e9e4ed;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:9px;padding:9px 0;display:grid}.ticket-remote-history>div>span:nth-child(2){gap:2px;display:grid}.ticket-remote-history 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.remote-session-error{color:#a52e2e;grid-column:2/-1;align-items:flex-start;gap:4px;line-height:1.4;display:flex}.ticket-remote-workflow{background:linear-gradient(#fbf9ff 0%,#fff 100%);border:1px solid #d9c8f5;border-radius:16px;margin:0 20px 16px;overflow:hidden;box-shadow:0 10px 28px #421b7012}.ticket-remote-workflow>header{background:#f5efff;border-bottom:1px solid #e8ddf7;align-items:center;gap:11px;padding:16px 18px;display:flex}.ticket-remote-workflow>header>span{color:#6818d4;background:#e9dcff;border-radius:11px;place-items:center;width:39px;height:39px;display:grid}.ticket-remote-workflow>header div{gap:2px;display:grid}.ticket-remote-workflow>header .eyebrow{color:#6a24c5;letter-spacing:.09em;margin:0;font-size:10px;font-weight:700}.ticket-remote-workflow>header h2{margin:0;font-size:16px;font-weight:650}.ticket-remote-workflow-list{display:grid}.ticket-remote-request{border-bottom:1px solid #eee8f4;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:13px;padding:16px 18px;display:grid}.ticket-remote-request:last-child{border-bottom:0}.ticket-remote-request-icon{color:#6820cd;background:#f0e7ff;border-radius:12px;place-items:center;width:40px;height:40px;display:grid}.ticket-remote-request-copy{gap:5px;min-width:0;display:grid}.ticket-remote-request-copy>div{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.ticket-remote-request-copy strong{font-size:14px;font-weight:650}.ticket-remote-request-copy p{color:#5e5867;margin:0;font-size:12px;line-height:1.48}.ticket-remote-request-copy small{color:#81788d;font-size:10px}.ticket-remote-request-copy em{color:#925600;text-transform:uppercase;letter-spacing:.04em;background:#fff0cf;border-radius:999px;padding:4px 8px;font-size:9px;font-style:normal;font-weight:700}.ticket-remote-request-copy 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